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Tell us how we're doing

This past year, we were devastated to see that our ratings dropped and we were no longer your favourite alternative lender, and this didn't sit well with our team. We're committed to once again gaining the top spot in your heart. In order to make this happen, we need your help. We need you to tell us how we're doing - if there is anything we can improve, or anything we are doing great, let us know!

Below you will find links to a short survey - one for partner brokers, and one for non-partner brokers. This survey is part of our efforts to get back to the #1 spot within the broker community. It won't take up much of your time, only about 5 minutes, and your individual responses will be kept confidential. We believe the best way to improve is to get open and honest feedback - and we're ready to listen. Your input will help us to improve overall service, contribute to broker partner program enhancements, and striving to once again become your #1 alternative lender.

As a token of our appreciation to those who complete the survey, you will be entered into a draw for a $250 Visa gift card. In order to participate in the draw, you must provide contact information on the last page. If you'd prefer to stay anonymous, just leave the contact page blank and your results will remain private.


Link for partners, preferred partners, and VIP brokers


Link for non-partner brokers 

Thank you in advance for your participation in this important effort. If you have any questions about the survey, please contact [email protected]